At Xandra Pots, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit or make a purchase from our website. By using our site, you consent to the practices described in this policy.
Information We Collect
We may collect personal information such as your name, shipping address, contact number, and email address when you place an order or interact with our website. We may also collect non-personal information like your browser type, IP address, and browsing behavior for analytics and service improvement.
How We Use Your Information
The information we collect is used to process orders, provide customer service, communicate order updates, personalize your shopping experience, and improve our website and services. We may also use your email to send promotional content or product updates if you opt in.
Sharing of Information
We do not sell or rent your personal data to third parties. However, we may share information with trusted service providers who assist us in operating our website and delivering services, such as logistics and marketing partners. These third parties are obligated to keep your information secure.
International Data Transfers
As Xandra Pots operates worldwide, your information may be transferred to and processed in countries other than your own. We take all reasonable steps to ensure your data is treated securely in accordance with this Privacy Policy.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content. You can manage or disable cookies through your browser settings, but this may affect certain functionalities on our site.
Your Privacy Rights
You have the right to access, update, or request deletion of your personal information. You may also request a copy of the data we hold about you or object to certain uses of your data. To make a request, please contact us at [email protected].
Opt-Out Instructions
If you do not wish to receive promotional emails from Xandra Pots, you can opt out by clicking the unsubscribe link at the bottom of our emails or by contacting us directly at [email protected]. Please note that you may still receive transactional emails related to your orders.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at [email protected].